CrisisGo Downloading and Logging In

Overview:

CrisisGo is a comprehensive emergency planning and communications platform that puts emergency response plans on mobile devices and desktops for immediate use when they are most needed. CrisisGo provides administrators and staff quick access to emergency response procedures and the ability to quickly report emergencies, call for help and stay connected during a crisis.

Remember after you get logged in to add your contact information to CrisisGo so other district users can connect with you. Use the related KB, 'CrisisGo Tips', for instructions.

How do I access CrisisGo?

Staff with the following job classes will have access to CrisisGo automatically and can move forward with downloading and installing the CrisisGo app. Principals must submit a Service Request for Staff in other positions.

School Psychologist
Counselor
Nurse (Sub Nurse)
Admin Secretary
Admin Assistant
Principal
Safety Coordinator/Safety Officer
Supervisor
Superintendent
Directors
Program Administrator

Instructions for downloading the Mobile App and Desktop App and logging in are below. You can also use the full website to manage Threat Assessment cases.

Mobile AppSee More

The Mobile App allows you to address threat assessment tasks away from your desk.

Download Mobile App: visit the Apple App Store or Google Play Store on your device. Type “CrisisGo” into the search box. If searching on an iPad, please make sure to switch the search from iPad apps to iPhone only apps.
Log into the Mobile App: Your login is your organization email (e.g. ab012345@ad.matsuk12.us) and your network password. When you change your network password your CrisisGo password will also change.
- Open the CrisisGo App and Click on 'Sign in with SSO'.
- Enter your organizational email as full user domain: ab012345@ad.matsuk12.us and may need this entered twice during intial setup.
- Click Open.

Desktop AppSee More

The Desktop App makes data input easier.

Install Desktop App: Install CrisisGo from Software Center.
- Click the windows button, type in Software Center and click on the resulting Software Center text at the top.
- Click on CrisisGo, then Install.
- Once installation completes you should see a CrisisGo icon on your desktop. Double click to open.
Log into the Desktop App: Open the app and choose “Sign In With SSO”.
- This will open in an internet browser window. Enter your organization email (e.g. ab012345@ad.matsuk12.us)
- If you are not already logged into another SSO product on the web (such as Microsoft, Frontlines) you will see this log in. Enter your network ID +
  @ad.matsuk12.us and network password. (i.e. ab16961@ad.matsuk12.us).
- You should see this popup and message. Don't click anything quite yet.
- Go to the instance of the CrisisGo login from earlier and close out the window.

Go back to the browser window and Click on “Open CrisisGo” from the earlier step. The app will open.
The next time you log in you should be able to enter just your email and network password. You can also check “remember
password” in account settings.

WebsiteSee More

CG Users will have access to the CrisisGo Website to manage Threat Assessment cases.
Note that there is no www or http:// on this URL

Sign into the Staff Login. You must use the SSO link to sign into the console.
Enter organization email (e.g. ab012345@ad.matsuk12.us). If you are already logged into another product that uses your organization login it will auto log in. If not enter your password.
We are not using the Student Safety iPass program, so you may see a No Permissions page. Just choose the Assessment tab to start manage your TA Cases.