Managing Unwanted Email

What to do if you’ve received a suspicious/unwanted email

1. Have you clicked on any of the links in the email, or opened any attachments?
   1. YES – Contact the CallCenter at 761-HELP immediately.
   2. NO – Continue to the next question
2. Take a look at the email. Is it a malicious email trying to get you to send information, money, or take immediate actions? Or is it marketing/advertising from a legitimate organization?
   1. MALICIOUS – Click on the “Phish Alert Button” . The email will be deleted and a copy forward to IT for analysis. You most likely will not receive any additional communication regarding the email unless IT needs to gather more information.
   2. MARKETING – Continue to the next question
3. Is this a marketing email that you have seen repeatedly?
   1. YES – You can choose to ignore or delete the email, or you can block the sender by managing your Email Quarantine allow/block list.
   2. NO – You may want to just ignore/delete the email, but you can add it to your Barracuda block list using the link above if you wish.