Workflows Mark Item Lost or Bill

Overview:

To bill or pay for a lost item.  (“Pay” is also for any reason like replace, forgive, withdrawn, etc.)

Instructions:

  1. Go to the user record
  2. Right-click on the barcode of the lost item
  3. Select “Mark item lost”  from the list that pops up.

    Mark item as lost

  4. Select the Bill Reason from the list.  (there are a variety of reasons to select)

    Select a reason then choose Bill User or Pay Now

  5. Then click on either Bill User or Pay Now.
    1. NOTE:  The cancel button DOES NOT WORK!   Once you right-click on the barcode you have committed to removing the item from the user record.  
 

If this did not solve your problem, click the Request Service button below to work with a technician.

Request Service: Library Software

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