Xerox Service and Supply Instructions


Prior to calling for Service or Supplies, please be sure you have the Machine Serial Number ready.
  • How to request Service - SERVICE via 1-800-822-2979
  • How to request Supplies - SUPPLIES via 1-800-230-0201

Please Note:

  1. Always order supplies (toners) when the spare has gone into the machine.
  2. You should ALWAYS have 2 black and 1 of each color(if applicable) on the shelf as spares.
  3. If, by chance, the spares are used and no spare toners are on the shelf and the machine is out of toner, call the 1-800 number (as described above) and order the toners. Please be sure to information the agent that you are out of toner and this is an urgent order.


Article ID: 85619
Mon 8/26/19 12:15 PM
Mon 8/26/19 2:00 PM