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Overview:
Symphony 3.5.3.0.2 Upgrade - This Knowledge Base article provides instructions to complete an upgrade to existing Workflows installations. The upgrade will automatically launch when Workflows application is opened.
For a new installation of Workflows see Knowledge Base article “Workflows Install.”
***You must use Workflows
SUP login. Please submit Request Service below if you do not have a
SUP login.
Before you begin, please backup your Workflow settings:
- Open start menu
- Select Computer
- Navigate to C:\Users\your username\Sirsi\Workflows\Property
- Copy the files “preference” and “property” into another folder of your choosing.
To update an existing WorkFlows Java™ Client:
- Login into WorkFlows.
- When you see “Update staff client?” click yes.
- After Client exits, restart Workflows
- Login as normal.
Restore your Workflows user settings:
- Exit Workflows.
- Locate the folder where you saved your user setting files “preference” and “property.”
- Copy and paste “preference” and “property” to C:\Users\your username\sirsi\Workflows\Property
- If a box opens with the words, “There is already a file with the same name in this location” select the option to “Copy and Replace.