Overview:
This page is available in the event that your software issue was not listed on the previous page. This is designed to be a generic input form.
Features and Benefits:
Allows a "catch all" type of Service Request, including but not limited to the systems listed below. Any links below provide further detail on the software.
Authorized Users:
All staff working as an employee of MSBSD.
Request Process:
- Select Request Service from the menu on the right. Fill out the form with as much information as you can provide.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
- Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
Requirements and Prerequisites:
- Title of software presenting the issue
- If it is someone other than yourself, identify the person logged in while the issue is happening