Software Request

Overview:

This page will grow and change as Software titles are added.

Features and Benefits:

Allows entering a Software Service Request.


Authorized Users:

All staff working as an employee of MSBSD


Request Process:

  • Select Request Service from the menu on the right.
  • Fill out the form with as much information as you can provide.
More detail is appreciated and allows for faster resolution.

User Responsibilities:

  • Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
  • Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.

Requirements and Prerequisites:

  • Title of software.
  • If it is someone other than yourself, identify the person logged in while the issue is happening.
 
Request Service

Details

Service ID: 25826
Created
Wed 2/7/18 11:24 AM
Modified
Fri 2/28/20 9:49 AM