Overview:
Please use this page for:
- Fall Requests
- ESY Requests
- AT Evaluations
- Ongoing Support
- Training Requests
Authorized Users:
Anyone who uses AT hardware/software who might need support.
Request Process:
- Select Request Service from the menu on the right.
- Fill out the form with as much information as you can provide.
- Your request will be picked up by the AT Specialist servicing your school. You will be contacted shortly to arrange a time to meet with the AT Specialist. After the ticket has been closed, you will be receiving a quick survey where you can provide feedback on the service you received.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description"issue. This will become the title of the Service Request and the title of any related emails. Please enter the nature of the ticket: Fall Request, ESY Request, AT Evaluations, Ongoing Support, Training Requests.
- Provide a "Detailed Description" of the issue for the Service Ticket request.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
Requirements and Prerequisites: