Student Support Services

Overview:

Please use this page for:
  • OT/PT Support needs
  • For purchase order needs please use this form.

Authorized Users:

OT/PT staff 

Request Process:

  • Select Request Service from the menu on the right.
  • Fill out the form with as much information as you can provide.
  • Your request will be picked up by a Specialist and you will be contacted via a Team Dynamix email. After the ticket has been closed, you will be receiving a quick survey where you can provide feedback on the service you received.
More detail is appreciated and allows for faster resolution.

User Responsibilities:

  • Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails. 
  • Provide a "Detailed Description" of the issue for the Service Ticket request.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.

Requirements and Prerequisites:

  • None at this time.