Need Help?

   MSBSD Service (Ticket)

   Known Issues & Outages

   (907) 761-HELP

  CallCenter@matsuk12.us

  ChatIT

 

Regular Hours:
Monday – Friday
7:00 am – 4:30 pm

Exceptions:
None at this time

Closed
Major Holidays

Welcome!

MSBSD’s Service Portal is designed to help you access the service requests, how-to documents, and assistance you need as quickly and easily as possible. Our goal is to ensure that all schools and staff can do their job so that the educational needs of students are met.

Hints for using the Service Portal:

  • Search for keywords in the top right-hand corner
  • Review this how-to guide for using the Service Portal
  • Sign in (with your AD credentials) to access all documents
  • Access the Help Page if you aren’t sure who to contact
  • Looking for MSBSD's internal forms?  Click HERE.

What's Happening in MSBSD?

  • Click here for the “What’s New in FY19” Updates
  • Click here to view the District-Wide Printing Report
  • An overview of our IT Services is available HERE
  • IT Maintenance takes place the third Saturday of every month