MiCollab - Softphone and Hot Desk-in

Overview:

Instructions in this article are for:

  • Administrators using the application on a Smartphone
  • First Time Installation and Set-Up
  • Using MiCollab

Instructions:

Click "see more" at the right of each category to expand the sections.

MiCollab App (smartphones)

Administrators only

MiCollab Configuration - Audio/Microphone settings

Softphone and Hot Desk-In Users

 

Installation and Set-Up

First Time Set-Up

 

Enabling the Softphone

Enabling the Softphone

Log in to Ignite Web Portal

CALL TREE USERS ONLY

Ignite Web Dashboard Set-up

CALL TREE USERS ONLY

Answering, Transferring, and Making calls

 


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Details

Article ID: 102545
Created
Mon 3/23/20 10:21 AM
Modified
Wed 7/10/24 8:22 AM