Google Voice

Overview:

  • Initial Setup
  • Computer and/or laptop
  • Phone and/or Tablet
  • Text Messages
  • Setting Do Not Disturb based on working hours
  • Blocking Spam Calls

Initial Setup

  • On the initial login, you will be prompted to select your phone number. Google Voice will default to an assigned number, but you can search for a different number if you want to.
  • For the Service Address, you must enter the District Office address. 501 N Gulkana St Palmer, AK 99645
  • If you input a different address, Google Voice will notify you that it needs to be updated and service will be disrupted if not corrected.

Computer and/or laptop

  1. To use your computer or laptop, navigate to https://voice.google.com and login with your @apps.matsuk12.us email, if not already signed in.
  2. This will allow you to use your computer’s speaker and microphone to make and receive phone calls and text messages.
  3. If you click on the “Gear” icon. This will take you directly to Settings.
  4. This will allow you to fully customize the configuration. You can send your messages (text and voicemail) to your apps email. You can set your app to go into “Do not Disturb” manually or on a schedule based on your Google Calendar

Phone and/or Tablet

  1. To use your phone or tablet as with Google Voice, download the app from the appropriate store and sign in with your XX012345@apps.matsuk12.us account. Google Voice will automatically configure and setup the assigned number. Your assigned number will remain the same once assigned, but it will not be an area code native to Alaska. You can use this app to call, text, and receive voicemail messages.
  2. In the App, tap on the “Hamburger” icon, the three lines, in the “Search” bar. Then, click on Settings
  3. This will allow you to fully customize the configuration. You can send your messages (text and voicemail) to your apps email. You can set your app to go into “Do not Disturb” manually or on a schedule based on your Google Calendar.

Text Messages

  • Keep in mind that text messages in this app are not meant for mass communications. Doing so will most likely result in a silent (no notification) 24-hour block of the account. Repeat violations (or an egregious first violation) will result in the account being suspended. Consider using Blackboard Mass Notification or other means in lieu of large group texts.
  • Google Voice doesn't publish a specific number of text messages that would be a maximum you can send each day. It uses an algorithm to examine your pattern of sending text messages, and if the algorithm "thinks" it detects a pattern that matches what a typical spammer might use, your outgoing texting limit gets shut down for 24 hours.

Setting Do Not Disturb based on working hours

There are two steps for this setting.

  1. Turn on the setting in Google Voice.
    1. Settings>Account>Do Not Disturb>Follow Working Hours
  2. Configure your “working hours” in Google Calendar
    1. Gear Icon>Settings>Working Hours
  3. When you block a phone number in Voice, the number is also blocked in Hangouts
    1. Existing calls and texts from the number will be marked Blocked.
    2. When the number calls you, the person will hear a "Number not in service" message
    3. When the number texts you, you won't get the message
  4. Block someone
    1. On your computer, go to voice.google.com.
    2. Open the tab for Messages, Calls, or Voicemail.
    3. Click More and then Block number. Click Block to confirm.

Details

Article ID: 104676
Created
Tue 4/7/20 12:07 PM
Modified
Wed 1/3/24 3:15 PM