Door Bell iPads - How to Reset

Overview:

  • Your doorbell iPads need to join our new management system which requires you to perform a few easy steps. Once these steps are complete, the iPad will be fully enrolled and will automatically join district wireless, receive required apps, updates etc.

  • Unlock Device, open “Settings”
  • Select “General” then scroll down and select “Reset”
  • Select “Erase All Content and Settings”
  • It will ask you to confirm (twice) so hit “Erase” then “Erase”
  • iPad will now perform a factory reset
  • Once complete you will see Apple’s language select screen
  • Select “English” then “United States”
  • On the next, Quick Start, screen select “Set Up Manually”
  • Now the Choose Network screen is visible select “GUEST_MSBSD
  • The iPad will now go through its activation process – this can take a few minutes
  • Once completed you will see a “Remote Management” screen – this is a good thing! Hit “Next”
  • If you see a “Location Services” screen select “Enable Location Services; if you do not, no worries, we’ll just set it up later*
  • On the Welcome... screen, select “Get Started”
  • Your device is joining our MDM. Please wait until the background has changed before continuing – the one you’ll want to see is black with faded circles
  • Now open “Settings”, select “Wi-Fi”, click on “GUEST_MSBSD” then “Forget this network”
  • Give it a minute and you will notice that the iPad automatically joins our 8021X_MSBSD network which is exactly what we want
  • You are now complete, your app(s) will push down automatically and, once complete, you will be able to login into the doorbell server for your school

*if you did not see the “enable location services” screen earlier, simply go into settings, scroll down to and select “Privacy”, then “Location Services” and set it to “On” – the little box will turn green. In the unexpected event of a problem please contact: Stephen Heywood and Lawrence Green

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Details

Article ID: 134691
Created
Thu 7/22/21 3:51 PM
Modified
Thu 1/18/24 3:15 PM