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Software
Global Protect VPN
Global Protect VPN
Overview:
Install Global Protect (VPN)
Log into Global Protect
Troubleshooting Tips
Install Global Protect
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Open Software Center:
Find Global Protect
Install
Once the install is complete, close Software Center and search for Global Protect in the windows search bar.
Contemp employees, with a personal (non-district) device, can install from
https://fw.matsuk12.us
.
How to Log into Global Protect
Note: You will be required to Multi-Factor Authenticate each time you sign into Global Protect
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When at home or not connected to the district network.
Be sure your computer is connected to the Internet, not the district network
Click on the carat and find Global Protect or search for the program in the Windows search bar.
The Portal address is fw.matsuk12.us
Log in with your network credentials (same as you log into the computer with)
Connect
You will be redirected to the District Log in portal to Multi- Factor Authenticate.
After the initial log in you should only need to click connect when you need to use Global, as your log in credentials will be saved.
Troubleshooting
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Tips
Password changes, if you have changed your password since the last time you logged into Global it should prompt for the new password.
Settings, if you go into Settings you can sign out if needed. Which will allow for a fresh log in with new password.
You can see the portal address. You can delete and add the portal address if needed.
You can also sign out and it will reset your credentials for a fresh log in.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://matsuk12.teamdynamix.com/TDClient/1927/Portal/KB/ArticleDet?ID=138519">https://matsuk12.teamdynamix.com/TDClient/1927/Portal/KB/ArticleDet?ID=138519</a><br /><br />Global Protect VPN