Crisis Response

Overview:

The following forms/processes are now located in Synergy:

  • Suicide/Non-Suicide Interventions (including Safety Plans)

SUICIDE/NON-SUICIDE INTERVENTION (SAFETY PLAN)

 

  1. Navigate to: Synergy>Matsu > Student > Crisis Response
  2. Pull up the student to enter the record for
  3. The first tab shows ALL entered records for reference
  4. You can enter (or view existing) data utilizing either appropriate tab for the incident:
    1. Suicide Intervention
    2. Non-Suicide Intervention
  5. TO ADD A RECORD:
    1. On the appropriate tab/grid, click: Add
    2. In the new row input the following:
      1. Date of Incident
      2. Incident#: SCHOOL ACRONYM followed by three digits. Ex: WHS001.
        1. The school acronym is important for record keeping purposes.
      3. Select the type: Suicide or Non-Suicide
      4. Click: Save
      5. Expand the line item/show detail in the grid you just added:
        1. Input all necessary information
  6. STUDENT SAFETY PLAN
    1. Utilize the Student Safety Plan tab to input the team members
    2. UPLOAD/ATTACH COPY OF STUDENT SAFETY PLAN:
      1. Click on the Documents tab
      2. Click: Add
      3. Upload your document with a category of: Additional Crisis Response Docs
        1. For security reasons, please verify the correct category
  7. WHEN FOLLOW-UP IS NEEDED:
    1. Use the Reminder Feature at the top of the screen to set a reminder:
      1. Click on the Reminder Icon and click: Add Reminder
      2. Set the Description, Date and Time and click: Create
  8. Handle with Care Icon: Automatically Appears within 24hrs
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