The recipient (Gmail in this case), receives a message similar to the below. Click ‘Read the message’ and they will be taken to a website. NOTE: THIS ONLY OCCURS FOR EMAILS OUTSIDE OF MICROSOFT 365. OUTLOOK USERS ALREADY AUTHENTICATED TO O365 WILL AUTOMATICALLY BE ABLE TO READ THE MESSAGE.
![](https://matsuk12.teamdynamix.com/TDPortal/Images/Viewer?fileName=7f5b23bd-4fbb-4816-8dac-e661e64bdf34.png&beidInt=276)
The website will then ask them to sign in to view the encrypted message. They can sign in with an existing identity based on their email system or receive a one time passcode via email.
![](https://matsuk12.teamdynamix.com/TDPortal/Images/Viewer?fileName=eef01ccf-49f8-44d1-81da-6c3afc2afda3.png&beidInt=276)
The message is then displayed in the portal and the user can reply from there.
![](https://matsuk12.teamdynamix.com/TDPortal/Images/Viewer?fileName=18ef561a-48a0-4eda-99f0-01765cb9599d.png&beidInt=276)