Overview:
This Service is for interactive boards and panels. Some models are touch screen and some require special pens. To request a quote see the service
IT Hardware Quotes
Features and Benefits:
Classrooms in the District have interactive displays. 99+% are Promethean, either a board or a panel. Some pilot displays have been deployed in small numbers.
Authorized Users:
All personnel working as an employee of MSBSD
Request Process:
- Select Request Service from the menu on the right.
- Fill out the form with as much information as you can provide.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
- Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
Requirements and Prerequisites:
- Identify the model of interactive board and include that information on the ticket
- Identify whether the issue involves what is seen on the display or the pen/touch (interaction with the display)
- If it is someone other than yourself, identify the person logged in while the issue is happening