Telephone

Overview:

Use this service if you experience connectivity issues with your Telephone (i.e.no dial tone or poor call quality, or failed devices, failed batteries, voicemail problems).  To request a quote see the service IT Hardware Quotes

Features and Benefits:

Telecommunication access for sites


Authorized Users:

District telephones are available for use by all district Staff.


Request Process:

  • Select Request Service from the menu on the right.
  • Fill out the form with as much information as you can provide.
More detail is appreciated and allows for faster resolution.

User Responsibilities:

  • Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
  • Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.

Requirements and Prerequisites:

  • Description of the error
  • Description of the request
 
Request Service

Related Articles (1)

Details

Service ID: 26054
Created
Tue 2/13/18 7:56 AM
Modified
Fri 1/31/20 8:28 AM