Overview:
Use this service if you experience connectivity issues with your sites Radios (i.e.no Signal or spotty reception, or failed devices, failed batteries). Check out the
Radio manual below for some troubleshooting options. To request a quote see the service
IT Hardware Quotes
Features and Benefits:
Handheld Radio communications for sites
Authorized Users:
District radios are issued to designated staff on a per site basis per local administrators
Request Process:
- Select Request Service from the menu on the right.
- Fill out the form with as much information as you can provide.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
- Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
Requirements and Prerequisites:
- Description of the error
- Description of the request