Overview:
- Questions you might encounter
click the check box to expand and see answer
How do I create a ParentVUE account if I don't have one?
If you are new to district
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If you are new to the district, from the Registration page choose the New to District option,
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from the login screen choose the button Create Account.
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When you get the 3 questions you must answer NO to all 3 questions for the process to work properly.
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You will then be asked for your name (parent name), and an email address must be provided.
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You will receive an email with a link to complete the account creation process.
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You will choose a password for your account, the username will be the email address you provided.
Have students in the district already
You will need an activation key. You can call 907-761-4357 for IT, ParentVUE support for this.
How do I change notifications settings?
In order to make changes to your notification settings you will need to complete the Online Registration form and make the adjustments to the notifications for each parent/guardian and submit.
How to change my name?
If your name has changed from what shows in ParentVUE, you will need to work with the school office that your student attends to have them update the information in the student information system. You will need to show legal proof of your name.
How to check my current address/phone number used for school notifications?
How can I change it?
Once logged into ParenVUE find My Account. From here you will be able to see the address and phone numbers we have in the system (these are not editable). At the bottom you'll see email fields that you can edit.
In order to update your address and/or phone number in our system you will need to complete a Demographics Changes form. Switch to the Online Registration module using the tabs at top right, then choose and submit the Demographics Changes form.
If you have the correct demographic information and are still not getting notifications from Blackboard mass notifications you may have opted out of messaging. Follow these directions to opt back in.
How to change information I filled out on the online registration form?
Depending on the information you are trying to change:
- Emergency Contacts - if you have fewer than three you can make changes using the student information section. In the menu click on student information, use the Edit Information button. This will allow you to edit the release to option add an emergency contact in some cases.
- You can update Physician/Dentist information.
- You can add Health concerns.
Other Census info can be modified by using the Demographics Change form in Online Registration. All other updates will require submitting a new Online Registration form.
How do I see attendance for my student?
In the menu choose Attendance
- You will see a 3 month calendar.
- The key shows what each symbol means.
- If you need to excuse an absence that has already occurred please contact the school directly.
How can I submit attendance for my student?
Attendance submitted via ParentVUE must be before the start of the school day. Otherwise you will need to call or email the school directly.
- On the Attendance menu find the Report Absence button.
- Be sure to fill in the end date and reason code and submit.
How do I look at grade assignments - mark them viewed?
In ParentVUE select the student you want to review grades for.
- Choose Gradebook from the Menu options.
- Select the class you'd like to view.
- All assignments will be displayed. Click the circle to the left of the assignment you've viewed.
- The Show Done section will toggle between the assignments you've viewed and those you've yet to view.
How do I see transcript/report cards?
To see transcripts and report cards, choose the documents menu item. 
Where do I see graduation requirements?
If you have a high school student and want to see where they are in their progress toward graduation, choose the Course History menu option. 
- You will need to toggle on the details to see all the information.
What if I have a Special Education student?
You will have a menu option 
to choose.
How do I transfer my student from one school to another?
Sign into your ParentVUE account and complete a new Online Registration for the student(s) you intended to transfer.
Be sure to work with the school your student is currently enrolled with to complete the withdrawal process.
For other Online Registration instructions view the article.