CHROME
Click on the three dots in the upper right corner of the window, and select "Delete browsing data..." from the drop-down menu.
Select "All time" at the top, then make sure the indicated categories are checked, before clicking "Delete from this device".
Finally, close your browser and reopen it.
EDGE
Click on the three dots in the upper right corner of the window, and select "Delete browsing data" from the drop-down menu.
Click on the "Time range" drop-down box, and select "All time".
Make sure the indicated categories are checked, then click "Clear now".
Finally, close your browser and reopen it.
If this did not solve your problem, click the Request Service button below to work with a technician.