Overview:
Instructions below provide steps to log in to Milestone as another account, to browse security footage, then provides information to log back in as the default account.
Instructions:
- If you are logged in as the “Auto Login” Camera user Select key in upper right menu and log off.

- Verify and Change login information as follows:

- Server IP (Verify that the server IP is set to 10.99.35.50)
- The “Computer” field may be set to “local Host” which will not work
- Click on this drop down to select “Windows authentication”
- AD\YourUserID
- Enter your password
- deselect Remember password
- Click connect
- Make view changes as needed
- Note - To save view settings, log off client then log back in. Selected views are saved at closing.
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- After reviewing video, log off client

- Next log back in with the Camera user account as follows.

- verify server IP address
- Click the drop down and select “Windows authentication (current user)”
- select Auto-login
- Click connect
If this did not solve your problem, click the Request Service button below to work with a technician.
Request Service: Other Software Issues