Help Page

HAVE AN I.T. ISSUE?

Use links below for resources and contact information

Ed Techs are teachers who manage instruction & curriculum software.

Ed Tech Roles & Responsibilities

Classroom Display Assistance

Certified & Classified PD

District curriculum:

AIMSWeb
ALEKS
CICO
Clever & Think Central
Connect ED
Google Classroom
Gaggle
GoMath
Foss
HRW
Learn360
Lexia (End of Service Aug. 31 2023)
Math180/Read180/System44
MobyMax (End of Service June 30 2023)
Remote & Virtual Learning
SLD Handbook
Synergy Gradebook

Call center can help troubleshoot all IT issues and direct questions to the right place.

Call Center Phone:

907-761-4357

907-761-HELP

(Option 1)

Application Software support:

IT Account Overview
Employee account issues
Password Reset
Website assistance
Synergy SIS

ParentVUE and StudentVUE support:

Online Registration assistance

If recommended by one of the above resources, submit a ticket for local support.

Service Catalog for IT, Facilities and other Departments: Phone Issues, Promethean Board connectivity, software/hardware problems, network connectivity and items identified above.

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Details

Article ID: 50227

Created

Wed 3/14/18 11:43 AM

Modified

Tue 8/1/23 11:08 AM

Updating...