Adobe Creative Cloud


MSBSD’s Adobe licenses have transitioned from a device-based license to a user-based license. Users will need to sign in to Adobe Creative Cloud to activate their license.
  • The user license provides full access to the Adobe products suite and allows staff to download and install Adobe apps onto your home computer. You can sign into two instances of Adobe Creative Cloud simultaneously.
  • Only those students enrolled in Business Apps classes will have an Adobe Creative Cloud license assigned.
  • Adobe Acrobat DC will not be installed on student computers unless they are in a Business Apps lab or in approved specific use cases.

Process for Adobe Creative Cloud:

  1. Open Adobe Acrobat DC and look in the top right-hand corner. If it says “Sign In” or you get an error message saying the license has expired, you’ll be required to sign in.
  2. Click the start menu (Windows Button) on your computer and click on the shortcut to Adobe Creative Cloud.
  3. A log-in screen appears. Enter your District email address; press “TAB” on your keyboard.
  4. Format is different for Staff and Students: Staff Network ID and Students will use Network ID
  5. Select Enterprise ID and press “ENTER” on your keyboard.
  6. You will be redirected to the MSBSD Active Directory Federated Services (ADFS) login page. Enter your Office365 style email (i.e., for staff and students) and your network password. Click “Sign In.”
  7. Once you’ve correctly logged in, you’ll be returned to the Adobe Creative Cloud App. Click the Gear > Preferences.
  8. Confirm that you signed into Adobe Creative Cloud correctly.
  9. Next time you open Adobe Acrobat DC, your name will appear in the top right hand corner. This indicates you have successfully transitioned Adobe to a user-based license.


If this did not solve your problem, click the Request Service button below to create a ticket.

Request Service: Other Software Issues


Article ID: 61843
Wed 9/5/18 10:22 AM
Tue 3/3/20 10:43 AM

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