Teacher Ticket

Overview:

See the descriptions below to determine which ticket type to submit:

Chromebook Issues

Hardware - Computer Issues 

Promethean (Interactive Display)

Other Software Issues - Use Request Service on the right side of this page.


Chromebook Issues:

This Service is for chromebooks. Use this service to request: setup/configuration of new district standard devices; diagnosis, repair, replacement of existing district standard devices. 

Chromebook Issue Service Request


Hardware - Computer Issues:

This Service is for computers and tablets. Use this service to request: setup/configuration of new district standard devices; diagnosis, repair, reimaging of existing district standard devices.

Hardware - Computer Issues Service Request


Promethean (Interactive Display):

This Service is for interactive boards and panels. Some models are touch screen and some require special pens

Promethean (Interactive Display) Service Request


Other Software Issues: Use Request Service on the Right Side of this article.

Allows a "catch all" type of Service Request, including but not limited to the systems listed below.  Any links below provide further detail on the software. 

AIMSWeb
APEX
Arbiter
Barracuda
Blackboard
Buzz
Clever
CrisisGo
DataCove
Frontline
Google

Khan Academy
KnowBe4
Lanschool
Lexia
Library Software
Map2Khan
Math 180
Moby
Moodle
MUNIS
Munis Self Serve

Office 365
Overdrive
PaperCut
PikMyKid
Primero
Read & Write Google Chrome
Read Naturally
Read180 Universal
SafeSchools
SchoolCash
Share Success

Sora
System 44
TheDepot
ThinkCentral
TransMath
VersaTrans
vMath

 

More detail is appreciated and allows for faster resolution.

User Responsibilities:

  • Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
  • Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
 
Request Service

Details

Service ID: 53398
Created
Thu 9/21/23 12:42 PM
Modified
Fri 7/26/24 4:47 AM