Chromebook Issues:
This Service is for chromebooks. Use this service to request: setup/configuration of new district standard devices; diagnosis, repair, replacement of existing district standard devices.
Chromebook Issue Service Request
Hardware - Computer Issues:
This Service is for computers and tablets. Use this service to request: setup/configuration of new district standard devices; diagnosis, repair, reimaging of existing district standard devices.
Hardware - Computer Issues Service Request
Promethean (Interactive Display):
This Service is for interactive boards and panels. Some models are touch screen and some require special pens
Promethean (Interactive Display) Service Request
Other Software Issues: Use Request Service on the Right Side of this article.
Allows a "catch all" type of Service Request, including but not limited to the systems listed below. Any links below provide further detail on the software.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
- Provide a "Detailed Description" of the issue.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.