Overview:
Synergy
navigation training for all MSBSD employees utilizing Synergy SIS. See attached file on the bottom right.
Other help:
Click "see more" at the right of each category to expand the sections.
Currently logged in on another browser.
Seeing this error?
The only way to clear this error message is to clear your browsing data. Follow the instructions on our KB Page:
Knowledge Base: Browser: Clear History
User has been locked out.
Seeing this error?
You must contact the Call Center to enable your access.
Additional Synergy training.
Accessing additional training via the Distance Learning Portal:
- Select Distance Learning Portal from the Support menu in the upper right corner of Synergy.
- A list of available courses will be displayed on the right side of your screen. Click the GO button to select a course.
- A list of lessons will be displayed. Click the GO button to select a lesson.
Screen Navigation Options
Title Bar/Lower Title Bar Area
A little information about what each item does:
- Yellow square and Synergy Logo, when you hover on the Yellow square it will show a number 01,02,or 03, this is helpful if we are having an issue to know what server number you are logged into. When you click on the Synergy logo it give information aobut the version of Synergy we are currently on.
- District logo
- Focus area, you can adjust your focus to the district level or a specific school, year, active, inactive or both, each users focus will be a little different depending on their rights in the system.
If you focus to past year, the screen will be green, if you focus to future year, the screen will be tan.
- Dashboard, depending on your role you may have tasks or other items that show here. You can also have some widgets here. Announcements can be seen here as well.
- Reminders, you can set a reminder to check on a student or something else.
it will create a message at the top 
and It will pop up the reminder on the bottom of your screen a few minutes before the time you set 
, when ready click on the reminder and it will take you to the student/screen you set it for, when done you have to dismiss it to clear it. You can edit the reminder to set for another time. You can also see your reminder history. 
- Announcements: All announcements can be viewed here.
- Job Que viewer: if you have reports that you scheduled or printed you can see them here for 5 days.
- Quick Launch: Get to a screen with ease, type the first few letters.
- Options/Settings:
- Lock: This will lock your Synergy screen and you will need only enter your password to resume.
- Sign Out: When you are done you should always use the sign out button to complete your session.
- Support: Need more help on a screen use the support links.
Support will take you to the district Knowledge Base, Help will take you to Synergy help documents and Distance Learning Portal is a Synergy portal as noted above in this article. The blue ? will open Synergy help document for the screen you are on currently on.
- Share: You can share the information of the screen you are on with someone else,
.
Settings Gear
Shortcuts, Tips n Tricks
Shortcuts, tips n tricks for working in Synergy
- Need more help on a screen use the support links. Support will take you to the district Knowledge Base, Help will take you to Synergy help documents and Distance Learning Portal is a Synergy portal as noted above in this article. The blue ? will open Synergy help document for the screen you are on currently on.
- Shortcut to go into Find mode: Ctrl + Shift + F
- = in field is saying equals blank
- % means not blank
- Type in and then Use the + to do/and or searches
- In a date or time field if you want today's date, use a t then tab and it will populate today's date, this can be used for time also.
- Check out the article on Checklists and Filters.
If this did not solve your problem, click the Request Service button below to create a ticket.
Request Service: Synergy SIS Issues